PugSync - FAQ

What is PugSync?

PugSync is a simple and ease-to-use Shopify app that allows you to import articles from multiple sources into your Shopify store and directly make them available to all your customers in ONE-CLICK.

Your articles can be added as blog posts to any existing Shopify existing blog or to a freshly newly created blog of your choice.

"AutoSync" feature automatically imports new articles posted on any of the sources you have added to the app!

Improve your shop SEO by benefiting from your articles directly published and displayed on your Shopify store.

You don't want your customers to read your articles on Shopify? It's not your jam? We got you covered! You can choose to redirect your customers to the original article link instead by simply clicking one option.

Our 7-Day Free Trial!

Start synchronizing your articles immediately using our manual import or AutoSync! During the free trial period, a short line ("Powered by PugSync") is added at the top of all your articles and you will be limited to one active source. This line disappears instantly once a subscription is attached to your account.

Please note that if you do not upgrade your account at the end of the free trial, your synchronized articles will be automatically removed.

What is a Source?

PugSync allows you to import articles from multiple places or sites using RSS, we call them “Sources”. We currently support Medium, WordPress, Blogger, Wix, Webflow, Squarespace, Shopify, and Tumblr. Each source can be enabled or disabled, AutoSync’ed or Manually Synchronized individually. You can also choose the action performed when a user accesses an article on your Shopify Blog and either let them read the article on your site or redirect them to the original source. Each source can also be associated with a specific Shopify Blog.

Your latest active sources are displayed on your Dashboard and you can also browse your full list of sources by choosing a category in our navigation menu.

Creating a Source

When creating a source, you are able to give a name to your source to help you identify between your different sources. You can also select in which blog you want your articles to be imported. When asked for the RSS URL of your source, the answer depends on the type of source you are trying to import.

Find below the different steps to get your RSS URL depending on your source type:

• Medium: To setup a Medium source, simply indicate your Medium profile URL (example: https://medium.com/@USERNAME) or Medium publication page URL (example: https://medium.com/PUBLICATION_NAME).
• WordPress RSS setup: https://wordpress.com/support/settings/reading-settings/
• Wix RSS setup: https://support.wix.com/en/article/connecting-your-blog-to-an-rss-feed
• Webflow RSS setup: https://university.webflow.com/article/set-up-an-rss-feed-for-your-collections
• Squarespace RSS setup: https://support.squarespace.com/hc/en-us/articles/206543187-Finding-your-RSS-feed-URL
• Tumblr: To get your Tumblr RSS URL, simply add /rss at the end of your blog URL. (i.e. https://my-blog.tumblr.com/rss).
• Blogger: To get your Blogger RSS URL, simply add /feeds/posts/default after your blog URL. (i.e. https://blog.blogspot.com/feeds/posts/default).
• Shopify Blog: Get your RSS feed URL following the instructions provided by Shopify.

Your source also has a few additional options. You can set the active state of your source, decide to redirect users to the original source instead of reading the content of the article on your site, or activate “AutoSync” for this particular source.

Note: Make sure to have the right to reuse the content of the articles you are looking to import before synchronizing an RSS feed. If you are a professional writer on Medium, your articles may be considered as paid content and will not be fully readable publicly via your RSS feed. You can still import the entire content of your articles by using our Bulk Import feature described below.

Deleting a Source

Before thinking of completely deleting a source, you might want to consider deactivating it to pause AutoSync. If you really want to delete a source, you can click on the “More” button and click on the “Delete” option. A dialog will appear asking you for confirmation, it also includes an option to also delete all posts imported using this source.

What is Manual Sync?

If you do not want your articles to be imported automatically and have AutoSync set to disabled, you can import your articles by clicking the “Manual Sync” button.

Once the button clicked, we synchronize your articles and let you know how many new articles have been imported.

Note that certain sources only lets us import your last ten publications.

How does AutoSync work?

It's simple and cool! This option, if enabled, automatically synchronizes your articles with your Shopify blogging system. As soon as a new article is published on your source, it is synchronized and displayed on your Shopify online store!

AutoSync runs on a cycle, so we display the last time we tried to import your articles for each source.

Bulk Import for Medium

Our "Bulk Import for Medium” feature lets you import your posts exported from Medium. Follow the instructions provided by Medium on how to export your data. Once you have downloaded the ZIP archive sent by Medium, click on the "Import" button in our App and select the ZIP file along with the blog you want to synchronize your articles to. The App should start importing your posts asynchronously. Note that this action may take a few minutes depending on the number of posts you are importing. This feature will not import articles set as Draft.

I want to cancel my subscription

We are sad to see you go. But if you want to cancel your subscription, you can click on the "Cancel my subscription" button in the "Cancel your subscription" panel located in your Dashboard and confirm your decision. As a result, your billing cycle is interrupted.

Note: The publications synchronized using PugSync will be automatically deleted upon cancelation of your subscription.